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SOFT SKILLS DELIVER HARD RESULTS

Below, you’ll find a list of some of the Soft/ Social/ People/Interpersonal Skills that you need to focus on when going for a High-Performance level for you and your team. During the past 17 years, we have learned that you’ll get the best results by investing in developing your soft skills.

Before we embark on your personal leadership journey, we take stock of your present leadership and soft skills level. Having that important information mapped out we draft an initial leadership development road map for you (and your team).

Below, you’ll find a list of which soft skills we focus on when we build your leadership development plan. The definitions of soft skills come from ‘The Future of Jobs’ report published by the World Economic Forum, (WEF). In the report, WEF uses O*NET’s Content Model to define core work-related skills that are needed in the Future. Among others, the listed skills include the skills sets NDUNA focuses on when helping specialists, managers, leaders and their team improve their performance.

The core work-related Skills List includes Content Skills, Process Skills, and Soft Skills. Together with Complex Problem-Solving Skills, you find the very important and game-changing Social Skills on the list.

CONTENT SKILLS 

ACTIVE LEARNING

Understanding the implications of new information for both current and future problem-solving and decision-making.

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oral expression

Talking to others to convey information effectively.

ICT Literacy

Using digital technology, communications tools, and networks to access, manage, integrate, evaluate and create information.

PROCESS SKILLS 

active listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.

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critical thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

monitoring self and others

Monitoring/assessing performance of yourself, other individuals or organizations to make improvements or take corrective action.

SOCIAL SKILLS 

complex problem-solving skills

Developed capacities used to solve novel, ill-defined problems in complex, real-world settings.

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negotiation

Bringing others together and trying to reconcile differences.

Coordinating with others

Adjusting actions in relation to others’ actions.

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persuasion

Persuading others to change their minds or behaviour.

training and Teaching Others

Teaching others how to do something.

emotional intelligence (EQ)

Being aware of others’ reactions and understanding why they react as they do.

service orientation

Actively looking for ways to help people.

WE CAN'T DO WITHOUT YOU

If you want to learn more on how NDUNA can help Analytical Minds like your own, please contact us.

We are specialized in helping Specialists, Managers, and Leaders with a technical background and analytical/sceptical mindsets.

Fill in the contact form below or call us on +45 29725405.

Thank you for your attention!

Søren Leth-Nissen, Founder

 

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NDUNA A/S Executive Advisor to the Chief. Come and visit at Skiftevej 10, 2820 Gentofte

Skiftevej 10, 2820 Gentofte